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Rule catalog

Deterministic rule definitions retained for later work after semantic acceptance.

Deferred in current phaseSource: 07_Rule_Catalog.md

Status: Contract, Care Plan, Care Coordination, and Medication Management semantic rule map, v0.2

This is the target business-rule contract, subordinate to the source hierarchy in README.md, SETTLED decisions in 08_Decision_Log.md, the roles contract, and the applicable pillar SOP. machine/sop-0.2.schema.json and the Care Plan YAML do not yet implement every field below (notably edge-case linkage, rule-specific category assertions, and full clock/task/evidence execution). Until that migration is complete, the machine artifacts remain non-activatable.

Rule contract#

Every production rule contains or references the following machine-enforceable contract. Free-text purpose and action descriptions never substitute for typed guards, transitions, clocks, tasks, or evidence.

rule_id: CP-001
version: 2.0.0
status: draft | validated | active | retired
pillar: care_plan
material: true | false
purpose: plain-language description
edge_case_ids: [stable edge-case IDs]
automation_class: none | evidence_only | administrative | clinical_execution | external_release
input_requirements:
  - fact_id: stable fact ID
    accepted_record_states: [explicit epistemic states]
    current_required: true | false
    value_contract_id: typed value contract
condition:
  fact: stable fact ID
  target: record_state | value
  path: JSON Pointer declared by the value contract
  op: typed operator
  value: typed operand, omitted only for exists/not_exists
unknown_policy: explicit fail-safe or RULE_GAP_HOLD; never implicit permission
outcome:
  transition_id: stable transition ID
  transition_class: advance | hold | evidence_pursuit | safety_escalation | terminal | retry | task_outcome | rule_gap
  from_state: exact source
  to_state: exact destination
  permitted_automation: [bounded actions]
task:
  task_type: null or approved task type
  owner_role: exact role
  backup_role: exact role
  edge_case_ids: []
  payload_contract_id: typed task payload
  idempotency_key_fields: [declared paths]
  allowed_outcomes: [typed outcomes and transitions]
clock:
  origin: state/task/event timestamp
  duration: ISO-8601 duration or NONE
  calendar_id: versioned calendar
  timezone: IANA timezone
  on_miss_transition_id: explicit transition or null
retry:
  strategy: none | fixed | exponential
  max_attempts: bounded integer
  interval: ISO-8601 duration or NONE
  retry_transition_id: explicit transition or null
  exhaustion_transition_id: explicit transition or null
authority:
  required_actor: role or NONE
  decision_scope: exact affected element/version
priority: P0 | P1 | P2 | P3
blocked_actions: []
evidence_ids: []
audit_artifacts: []
billability_effect: none | supporting | qualifying | blocking
source_basis: []
test_case_ids: []
owner: named function
approval: [clinical, compliance, privacy, operations, product as applicable]
effective_at: timestamp or null
retired_at: timestamp or null

Condition evaluation uses TRUE, FALSE, and UNKNOWN. Only TRUE enables an ordinary action transition. Missing, stale, conflicted, retracted, superseded, future-received, or otherwise ineligible values cannot satisfy a negative comparison. Zero safe matches, unsafe unknowns, or overlaps enter an explicit rule-gap hold. Tests link bidirectionally to rules and must prove rule-specific positive, negative, ambiguous, and failure behavior rather than merely carry a category label.

Automation-class invariants:

  • clinical_execution requires a structured, current, scope-matched licensed-authority event naming the actual actor, credentials, organization, affected element/version, and allowed action. required_actor: NONE is invalid.
  • external_release remains unavailable to L0 outside an actually approved automatic class. D-033 selects only routine authorized-provider requests/information and unchanged clinician-approved recommendations to selected PCP/specialist for approved-rule sending without an extra per-packet OK. Every exact recipient, purpose, content, channel, lawful basis/restriction and genuinely required review must still be valid. D-007's ordinary community referral and person-specific oral introduction retain the assigned Puerto Rico navigator's human release and designated navigator-lead backup; every correction/resend in that class requires its new exact event. Protected clinical acts occur first within actual US authority, and the navigator does not approve medical substance. Care Plans, patient orders/counseling and special/uncovered classes retain their own conditions; unresolved required authority holds only its affected act. This is the semantic D-033 exception, not a deployed care-engine permission.
  • Evidence preparation, routing, or task creation never inherits the authority of the person expected to resolve the task.
  • Any OPEN/BLOCKED decision referenced by the rule prevents production activation and any closure path dependent on that decision.
  • A community-service first-use usefulness result may not be marked not_applicable until O-062 approves the service class, event-based timing, evidence, and exact not-applicable condition. Operator preference, workload, silence, or an organization report cannot select that result.

Care Plan stable-ID migration map#

The current machine file contains CP-001 through CP-023 with gaps at CP-008, CP-015, and CP-016. Those gaps must not be reused because this folder has no Git history from which retirement can be disproved. Existing IDs are preserved; semantic rewrites increment their major version and remain draft.

Rule IDDraft v0.2 business meaningRequired change or blockerReview
CP-001Accept a deduplicated supported trigger and open canonical input collectionTyped trigger/manifest; annual timing handled separately
CP-002Route a manifest with required missing blockers to MISSING_INFORMATIONMissing items live inside an inspectable canonical manifest
CP-003Return only when blockers are resolved or a pre-existing authorized exception class is evidencedException classes blocked by O-015; unavailability alone is insufficient
CP-004Route current unresolved fact conflicts to CONFLICTED_FACTSPreserve every assertion/provenance; disjoint from stale/missing
CP-005Advance resolved conflicts to FACTS_VALIDATEDRequire objective resolution/exception evidence
CP-006Keep inferred/unconfirmed preferences candidate-only; obtain the authorized person's exact confirmation through an approved direct or triggered human-support routeD-021; direct capture is not AI decision authority or blanket L2 validation
CP-007Compile a structured plan delta after facts are validatedContent completeness is derived, not free input
CP-009Advance an authenticated capable beneficiary's choice when no controlling decision-specific authority overrides itCaregiver dissent is retained, not made a veto
CP-010Advance after required beneficiary validation or informed refusal is authenticatedExact choice/element/version evidence
CP-011Hold only the affected element for genuinely unresolved decision-specific authority/conflictVersioned below; controlled by O-011
CP-012Advance after decision-specific authority resolutionScope, evidence, effective/expiry dates required
CP-013Advance when every required clinical element has its actual authorized disposition, or derive NO_CLINICAL_AUTHORITY_REQUIREDRouting taxonomy blocked by O-003; no universal RN producer
CP-014Submit an idempotent exact-version EHR commit commandMust not require its own success acknowledgement
CP-017Activate only the exact version with a matched commit acknowledgementRecipient obligation setup is a separate effect/state
CP-018Close successfully as ACTIVE only when exact closure evidence passes and each mandatory recipient obligation is satisfied or covered by a pre-existing exception under settled policyFailure/exhaustion alone remains DELIVERY_FAILED; standards blocked by O-012/O-015
CP-019Route a version-bound required distribution failure without deactivating the committed planVersioned below; human release/retry boundary under D-007/O-014
CP-020Retry or replan a failed obligation only after endpoint/policy/authorization correctionExhaustion never means success
CP-021Classify late material evidence at intake of a new linked caseNever transition terminal ACTIVE back to TRIGGERED; O-010 controls materiality
CP-022Attach an exact duplicate as provenance and terminate duplicate intakeNo self-transition or repeated entry effects
CP-023Route stale required content to refresh holdStale values cannot satisfy ordinary business guards

Draft version targets are 2.0.0 for CP-001-005, CP-007, CP-009-010, CP-012-014, CP-017-018, and CP-020-023; CP-006, CP-011, and CP-019 target 3.0.0. Every material rule uses exact rule-specific tests CP-T-<RULE-ID>-POS, -NEG, -AMB, and -FAIL, plus edge/boundary cases. source_basis must name the exact source IDs/sections or decision IDs in this catalog; a generic "CMS" citation is invalid.

Legacy Care Plan test-ID migration#

The existing IDs are preserved and rewritten as executable v0.2 fixtures; they are not silently retired or replaced. New rule-specific and edge-specific IDs supplement them.

Existing test IDPreserved v0.2 purposeReview
CP-T001Clean end-to-end new-version path from TRIGGERED to ACTIVE, exactly one rule per step
CP-T002Missing required content, pursuit, immutable resolution event, and safe resume
CP-T003Ambiguous/candidate beneficiary choice enters validation hold without canonicalization
CP-T004Conflicting facts/authority are preserved and resolved with superseding evidence
CP-T005Distribution failure/retry/exhaustion; committed plan remains active and failed obligation stays open
CP-T006Stale required fact, expiry, refresh, and supersession
CP-T007Exact duplicate retained and terminated without repeated entry effects
CP-T008Late-arriving evidence opens/links a new case without mutating the prior terminal case
CP-T009Negative authority path: capable-beneficiary result follows approved rules while caregiver dissent is retained

Care Plan semantically versioned rules#

CP-006 — Confirm or clarify an unconfirmed choice#

An AI interpretation, copied prior preference or unconfirmed conversational inference remains a candidate. Present the exact proposed choice, option/plan element and material conditions to the beneficiary or decision-specific authorized representative through the approved accessible route. That person may confirm, correct, decline, defer, ask a question or request an alternative directly. Software records the attributable response and applies the approved identity, authority and evidence checks; AI does not confirm its own extraction.

Use L2 only for a required human planning act, requested help, unresolved meaning, disagreement, distress, accessibility failure, relationship work or another actual D-021 trigger. A clear authenticated response whose route/evidence requirements are satisfied does not create NAVIGATOR_VERIFY merely because it arrived digitally. A participating caregiver may confirm that caregiver's own input, not substitute a beneficiary choice without decision-specific authority.

Unknown identity/authority, no response, conflicting choice, failed understanding or unmet route prerequisites keep only the affected choice unresolved. Clinical meaning, medication/treatment changes and clinical-capacity questions go to the exact authorized professional; a complete uncovered legal-authority question goes to Healthcare Legal Counsel. Confirmation records the person's decision, not clinical appropriateness, disclosure permission, required human contact, whole-plan completion or service execution. O-041 still controls which modes and evidence are accepted; no AI-only end-to-end planning approval is inferred.

Checks: a clear approved digital confirmation with no L2 task; correction of an AI-misstated option; an expired representative document; caregiver dissent without a controlling veto; requested navigator help; inaccessible explanation; conditional acceptance with cost still unknown; a requested medication change; silence; and required human-service work that remains separate. Legacy machine representations remain non-activatable and are not migrated in this semantic pass.

CP-011 v3.0.0 -- Decision-specific authority conflict#

IF an affected plan element has authenticated competing choices
AND controlling decision-specific authority is UNKNOWN, CONFLICTED,
    EXPIRED, CONDITIONAL_UNRESOLVED, or CAPACITY_REVIEW_REQUIRED
THEN state = AUTHORITY_UNCLEAR
AND affected_element = BLOCKED
AND all assertions/dissent remain immutable
AND create the authority/capacity task permitted by O-011

If a capable authenticated beneficiary controls the decision and caregiver authority is noncontrolling, CP-011 is FALSE; caregiver dissent is retained but does not block CP-009.

CP-019 v3.0.0 -- Version-bound care-plan distribution failure#

IF RECIPIENT_OBLIGATION_MANIFEST identifies a required current obligation
AND DISTRIBUTION_LEDGER records a release/transmission/delivery/access failure
AND the versioned channel policy requires correction, retry, or exhaustion handling
THEN state = DELIVERY_FAILED
AND the committed plan version remains active
AND create only the task allowed by recipient authority, D-007, O-012, and O-014

Release, transmission, delivery, access, receipt, refusal, failure, exhaustion, and authorized exception are distinct values. An automated retry may not create a new PHI release. Failure or retry exhaustion is never satisfaction and cannot enable CP-018; it remains open in DELIVERY_FAILED unless a pre-existing exception class is later permitted by settled O-012.

Proposed new Care Plan rule reservations#

The following are design reservations, not yet authoritative assignments. Confirm them against any external rule history before writing the v0.2 Care Plan YAML. CP-008, CP-015, and CP-016 remain unused/reserved. Each reservation targets draft version 1.0.0, must cite the source/decision shown, and must use stable rule-specific test IDs before integration.

Proposed ID(s)PurposePrimary edge cases/decisionsReview
CP-024Clean INPUTS_COLLECTED -> FACTS_VALIDATED path when missing/stale/conflict counts are zeroCP-E01/02/04; repairs CP-RV-001
CP-025/CP-026Confirmed no-caregiver safeguard hold and completionCP-E07; O-013
CP-027Enter decision-specific authority hold from compilation/validationCP-E04/05/06; O-011
CP-028NO_CLINICAL_AUTHORITY_REQUIRED path to commit readinessCP-E08; O-003
CP-029/CP-030/CP-031Mutually exclusive RN/LCSW, prescriber, and external-provider element routingCP-E08/09; O-003
CP-032Move completed clinical-authority manifest to commit readinessCP-E08
CP-033/CP-034Accept exact matched EHR acknowledgement or enter version conflictCP-E12
CP-035/CP-036/CP-037/CP-038Bounded EHR retry, exhaustion/outage, repair authorization, and conflict recompileCP-E12/18; O-016
CP-039/CP-040/CP-041/CP-042Activate exact version, build/fail/fix recipient obligations, and create V1 release tasksCP-E13; O-012/O-014
CP-043/CP-044Privacy revocation and recipient-manifest replanCP-E14; O-011/O-014
CP-045Record that a reassessment or invalid annual-satisfaction event does not satisfy the annual obligation; do not discard required late workCP-E16; SRC-CMS-GUIDE-PMP-3.0
CP-046/CP-047Every-nonterminal-state P0 safety handoff and safe preservation/resume gate; post-terminal signals open separate/new linked casesCP-E11/X-008; O-004
CP-048/CP-049Status-transition hold and reconciled dispositionCP-E15/X-012
CP-050Open the annual due window and preserve the existing obligationCP-E16; SRC-CMS-GUIDE-PMP-3.0
CP-051Accept an in-window annual start and derive the earlier-of start+60/day-425 due dateCP-E16; SRC-CMS-GUIDE-PMP-3.0; calendar interpretation pending
CP-052Record a missed annual deadline as a compliance exception while continuing required assessment/care-plan workCP-E16; compliance corrective action required
CP-053Link exact annual PAAF submission/acknowledgement to the resulting care-plan caseCP-E16; SRC-CMS-GUIDE-PMP-3.0
CP-054Terminate a completed, evidenced no-change review as REVIEWED_NO_CHANGE while retaining the prior active versionCP-E16; O-010 and closure manifest
CP-055Preserve and route conflicting PCP/specialist recommendations without administrative interpretationCP-E09; O-003
CP-080/CP-081State-clock miss and human-task SLA miss with original-task preservationCP-E19/X-014; O-004
CP-082/CP-083Derive and evidence Care Plan SERVICE_GATE_RESULT; qualifying and nonqualifying/blocked paths are explicit and separate from case closureCP-E20; O-017
CP-084Block or permit a terminal transition only from the exact closure-evidence manifest for that terminal typeCP-E20/X-015; every applicable OPEN/BLOCKED decision
CP-090/CP-091Rule-gap hold and resolution only through a new versioned rule/test or a pre-existing versioned exception class with a structured allowed human outcome/new linked case; no ad hoc noteCP-E17/X-010

24/7 access business-authority interpretation#

D-026 and X-019 distinguish continuous first-answer access from an actual care-team or protected clinical act. Human-answer readiness checks the approved Philippine L1 nurse rota, actual answerability, relief/concurrency and shift-lead recovery. It does not demand a continuously staffed Puerto Rico or in-house clinician lane solely from public RFA §3.1.

A receiving act checks its own approved performer, membership or professional authority, current location where needed, actual route hours, response/acceptance, backup and unavailable-route treatment. Direct substantive caregiver support remains a care-team act under §§3.2/8.3.4; Philippine membership/support scope stays O-001. Individualized clinical waiting/urgency decisions remain with the approved clinical response policy or actual authorized professional. A first-answer event does not complete those receiving acts, formal navigator contact, required record sharing or later callback work. Unresolved O-008/O-001/O-PA-001 still prevents off-duty-record release, not source-faithful preparation or independent emergency-safe help.

Semantic checks: routine 2 a.m. factual answer with zero L2/L3/L4 time; caregiver request with unapproved versus approved care-team scope; protected question when a usual professional is off duty; accepted but unperformed callback; failed receiving route with immediate emergency cue; source-verified but unreleased off-duty record. No new machine rule IDs, timers or implementation are introduced in this semantic correction.

Care Coordination semantic rule map#

Status: DRAFT v0.2 semantic meanings only. New numeric rule IDs are deliberately not assigned until the Care Coordination semantic contract, the full semantic SOP set, and the later fault gates are complete. Existing stable IDs CC-021, CC-033, and CC-047 are retained and require major semantic version changes rather than silent prose edits.

Care Coordination rules must preserve these business invariants:

  • one parent case contains applicability-aware, route-specific obligations; there is no universal referral chain;
  • receipt, access, appointment, encounter, document, service, and care-plan outcomes belong to their exact recipient/attempt/episode/version;
  • missing proof is UNKNOWN or missing evidence, not Boolean false;
  • an attempt, task escalation, local edge resolution, or child-obligation outcome does not automatically close the parent case;
  • successful specialist-loop closure, truthful non-success case disposition, and GUIDE service qualification are different results;
  • urgency is a cross-case interrupt, not a routing class;
  • terminal cases are immutable; late material evidence may open a linked successor; and
  • every OPEN/BLOCKED decision referenced by an obligation prevents activation of the dependent path.

Route-specific obligation families#

An attributable professional product, the coordination-parent outcome and each downstream child service result are separate. A missing prerequisite needed for today's clinical decision prevents a successful product; a future pending test or monitoring task with an accepted reviewer, timing, return and safeguards does not erase one already completed. A current scope-matched referral basis or substantive PCP consultation may be reused without another judgment act. Specialist loop closure follows its actual documentation/plan/notice/introduction/consultation manifest; it does not wait for unrelated future child service execution. Starting Medication work never supplies the required §5.4 reconciliation product. D-026's nonclinical human line does not create continuous clinical or Puerto Rico staffing; O-054 controls the actual licensed response promise. These are draft business meanings, not new numeric rules or runtime activation.

Semantic familyRequired meaningSource/decision boundaryReview
Outside-PCP coordinationDetermine outside-team applicability; perform the applicable coordination; notify the PCP; establish access to the exact active care-plan version; create a fresh access obligation for every revisionRFA 5.1; O-020/O-021
Specialist/provider referralAuthorized need; beneficiary selection; PCP notice; co-management consultation disposition; optional specialist payload; requested introduction; encounter; matched returned documentation; authorized reconciliationRFA 5.2-5.3; D-009; O-003/O-019/O-020/O-021
Community connectionDirect route: verified need/choice, current resource fit, navigator referral/connection action, connection versus barrier/refusal outcome. AAA/Tribal agreement route: current written agreement, documented handoff, accountable follow-up, and assistance/outcome evidence. Both routes retain the plan effectRFA 6.1, 6.3-6.4; O-022
Medicaid HCBS coordinationEligible-and-receiving applicability; case-manager contact/attempt; GUIDE information; dated service comparison; gap/duplication responsibilityRFA 6.2; O-023
Care transitionMatched episode and setting/direction; support/contact; records; safety/clinical dispositions; linked medication outcome; follow-up; plan reconciliation; and exact PY2026 status handoff, including separate RCC approval and compliant-arrangement facts, where applicableRFA 5.4-5.5; PMP 2.12-2.13; O-024
Parent terminal gatePermit successful closure only from the case-kind-specific complete manifest; permit a non-success terminal outcome only with its exact reason, unfulfilled obligations, risk/alternatives, communication, and authorityO-019; X-015; all applicable open decisions
Service gateProduce only QUALIFYING, NONQUALIFYING, or NOT_EVALUATED_BLOCKED from actual service evidence, independently of case outcomePMP 3.1; O-009/O-025
Late/duplicate eventAttach an exact duplicate as provenance; append late evidence; open a linked successor for a material new/corrected fact; never rewind a terminal caseCC-E15/CC-E16/CC-E36

CC-021 v2 target -- Required receipt or access evidence remains unknown#

CC-021 applies only when a route-specific policy requires receipt or access evidence for the exact release/request. Its trigger is a canonical release event, a due clock under settled policy, and the absence of a correctly matched receipt/access event as of evaluation. It must preserve explicit rejection, delivery failure, late evidence, wrong recipient/version, and unknown as distinct facts.

Its permitted outcome is a bounded administrative pursuit task and waiting/exhaustion disposition for that obligation. It cannot convert unknown to false, authorize a re-send, satisfy the obligation, or close the parent case. Timer origin, calendar, attempts, backup, channel sequence, and exhaustion remain blocked by O-004/O-020/O-021.

Minimum tests: required versus not-required receipt; no matched event; explicit failure; wrong-version receipt; late receipt; duplicate receipt; retry exhaustion; and parent case with another open obligation.

CC-033 v2 target -- Encounter occurred but matched documentation is absent#

CC-033 applies only to a specialist/provider path for which a canonical encounter-completion event exists and the required correctly matched visit documentation is absent as of the settled clock. A candidate, partial, illegible, wrong-patient, wrong-encounter, or unverified document does not satisfy the obligation.

Its permitted outcome is records pursuit and continued specialist-loop hold under D-009. Receipt of valid documentation resolves only the document obligation; successful loop closure still requires authorized reconciliation and resulting child work. Explicit no-record response and exhaustion remain non-success facts, not closure evidence.

Minimum tests: no encounter; encounter/no note; wrong note; partial note; valid note/no reconciliation; valid note/no-change disposition; late note after nonterminal case; and late material note after terminal case.

CC-047 v2 target -- Possible clinical instruction reaches administrative support#

A raw or candidate signal that may contain a new clinical instruction is sufficient to impose the conservative administrative block. It is not sufficient to verify the instruction or authorize action. L1 records the content verbatim, does not interpret or relay it, and invokes routing to the actual role required by O-003; an RN is not a universal destination.

Only an authenticated, scope-matched clinical disposition may clear the block and determine the resulting care-plan, medication, coordination, or communication action. Wrong-patient content also invokes identity/privacy review.

Minimum tests: purely administrative response; mixed content; false positive; unverified sender; wrong patient; medication order; urgent symptom; authorized no-action disposition; and attempted L1 relay.

Medication Management semantic rule map#

Status: DRAFT v0.2 semantic meanings only. New numeric rule IDs are deliberately not assigned until the Medication semantic contract, the full semantic SOP set, and the later fault gates are complete. Existing stable IDs MED-017, MED-023, and MED-041 are retained and require major semantic version changes rather than silent prose edits.

Medication rules must preserve these business invariants:

  • request/proposal, order, transmission, pharmacy response, dispense/reversal, possession, reported use, administration, reconciliation, stop/cancel/disposal, provider agreement, instruction, and execution remain separate event families;
  • CONFLICTED links retained assertions and never overwrites them;
  • a shared reconciled regimen is a time-bound prescribing-clinician disposition over a named evidence snapshot, not proof of actual use and not a replacement for source provenance;
  • every applicable initial/future assessment reaches a clinician with actual prescribing authority, including clean/no-change cases;
  • terminology normalization and clinical-review-condition detection do not decide equivalence, risk, urgency, advisability, treatment, or causality;
  • recommendation sharing, the relevant-provider agreement gate, final clinical decision/order, recipient instruction, pharmacy execution, and reported implementation are independent obligations;
  • an outside-provider order/recommendation retains its own authority/effective status and reconciliation route; it is neither forced into the GUIDE-originated proposal route nor converted into a beneficiary instruction on receipt;
  • missing, stale, reversed, wrong-version, wrong-scope, or otherwise ineligible evidence never becomes negative proof or permission;
  • safety can interrupt any case and opens a separate US clinical pathway without asserting medication causality;
  • route-specific case closure and GUIDE service qualification are independent; and
  • M14/M15's attributable professional review product is distinct from M16 explanation, M29/M30 communication, applicable change/pharmacy execution and each due M31 monitoring obligation. Future follow-up does not erase a completed review; a missing fact required for the current decision supports a truthful incomplete result;
  • reuse of a current clinician-authored agreement-provider basis and correction of an objective response defect are not new clinical decisions. Actual clinical applicability, disagreement, prescribing, urgency and interpretation remain protected;
  • terminal cases are immutable; late material evidence may open a linked successor.

Route-specific obligation families#

Semantic familyRequired meaningSource/decision boundaryReview
Assessment/requested reconciliationApplicable substance/source manifest; actual-use assertions; discrepancies; prescribing-authority review; versioned reconciled regimen; no-change or linked-change outcome; unresolved-fact treatmentRFA 7.1-7.3; O-026/O-028
Transition reconciliationMatched transition within the current PA's applicable class; pre-event, facility/discharge, and current-use evidence; disposition by the role authorized under the PA and settled transition taxonomy; prescribing-authority requirements when §7.1-7.4 applies; linked Care Coordination/care-plan outcomesRFA 5.4 and, when applicable, 7.1-7.4; O-024/O-028/O-PA-001
Discrepancy investigationPreserve exact conflicting/missing assertions, resolve only the scoped fact/question, and open any needed reconciliation/change/pharmacy/safety workD-008; O-027
GUIDE change/provider agreementExact proposal; separate PCP/applicable-specialist recommendation-sharing manifest; separate relevant-provider agreement manifest and current scoped response; final GUIDE clinical decision/order; beneficiary choice; separate instruction and executionRFA 7.4; O-005/O-029
Outside order/recommendation intakeExact source content/event type; source authenticity, actor/scope, encounter/setting, and effective status; authorized clinical applicability/reconciliation disposition; current-regimen effect; linked communication/pharmacy/care-plan/safety obligationsO-027/O-028/O-029
Communication/synchronizationExact final regimen/order; destination/recipient and lawful sharing basis; clinical author, D-033 accepted class authorization and any genuinely required human review; delivery/acknowledgment; supersession and failure per destination. Patient instructions/pharmacy/Care Plan classes remain separateD-007/D-033; O-008/O-011/O-030
Schedule-support informationCurrent authorized schedule; beneficiary or decision-specific authorized representative; caregiver/facility participation only within verified role/permission; navigator information/options; selection/decline/accessibility outcome without access or taking inferenceRFA 7.5; O-013/O-033
Medication-access supportExact cost/coverage/authorization/shortage/transport/pharmacy/supply/access barrier; beneficiary or authorized-representative preference; permitted administrative/coordination action; independent resolved/unresolved outcome without medication advice or §7.5 inferenceProxI design; O-033
Pharmacy executionExact order/cancel, pharmacy and product; technical/operational response; preparation/handoff/partial/reversal/substitution/shortage; remaining possession/use uncertaintyO-007/O-031
Safety reviewSource-faithful report and uncertainty; approved affected-action hold; exact accepted connection; separately returned professional disposition and successorsRFA 3.1 supports human access only. D-026 does not infer continuous clinical/PR staffing. Exact clinical/emergency route, permitted packet release, response/backup/retry, resumption and result closure are Proxi design under O-004/O-030/O-032/O-054/O-PA-001; unapproved route is design-blocked, while lack of packet authority does not delay an already approved emergency connection
Parent terminal gatePermit success only from the case-kind-specific complete manifest; permit non-success only with exact unresolved obligations, authority, risk treatment, communication, and retained current regimenO-026; X-015; every applicable OPEN/BLOCKED decision
Service gateProduce only QUALIFYING, NONQUALIFYING, or NOT_EVALUATED_BLOCKED from actual service evidence, independently of medication-case outcomePMP 3.1; O-009/O-034

MED-017 v2 target -- Apparent dispense after authorized stop#

MED-017 applies only after the beneficiary/product identity, actual event type, authorized stop decision and effective time, and apparent post-stop dispense/handoff are sufficiently established. A delayed source record, preparation without handoff, partial fill, claim later reversed, wrong patient/product, or dispense that occurred before the stop does not satisfy the same condition.

When the condition is established, preserve the stop, pharmacy, possession, reported-use, and administration planes; create a conflict; withhold any new instruction that assumes either regimen; and route the exact evidence to the prescribing-authority clinician. The rule does not prove pickup, taking, harm, or urgency. P1 cannot be hardcoded while O-004 is open.

Resolving the pharmacy event alone does not close the medication case. The applicable current regimen, possession/use, recipient communication, pharmacy status, and safety obligations must receive their own dispositions.

Minimum tests: valid post-stop handoff; dispense before stop but received late; prepared/not handed over; reversed claim; partial fill; mail order; wrong identity; cancel acknowledgment; household possession; reported taking; no symptoms; and possible safety signal.

MED-023 v2 target -- Unresolved caregiver-reported medication identity#

MED-023 preserves a caregiver report verbatim and keeps the medication identity candidate-only when the source text does not support an exact approved terminology mapping. A probabilistic confidence score may route evidence pursuit; it cannot promote the identity, establish equivalence, or decide whether clinical review is safe to skip.

L0 may request the rule-selected label/source evidence; L1 may request the previously specified bottle image or verified source record; L2 may authenticate the report. Compounds, supplements/natural products, ambiguous strength/form, and illegible labels remain unresolved at the supported level. A possible safety signal from the raw report still invokes the safety path even while identity is unresolved.

Minimum tests: exact deterministic identity; ambiguous brand; wrong strength/form; compound; out-of-scope supplement; illegible image; high-confidence wrong OCR; wrong patient; caregiver correction; evidence never obtained; and concurrent safety signal.

MED-041 v2 target -- No current exact relevant-provider agreement#

MED-041 applies to an exact GUIDE change proposal only after the settled rule establishes two separate manifests: the PCP/applicable-specialist recommendation-sharing recipients and the PCP or medical specialist whose response is required for the agreement gate. It looks for a current, authenticated, scope-matched AGREES event from every provider required by the agreement manifest. It must not require agreement merely because a provider belongs on the sharing manifest, and valid agreement does not erase an unsatisfied sharing obligation. It must not use a generic agreement != AFFIRMATIVE comparison that collapses missing, stale, modified, declined, revoked, wrong-provider, wrong-scope, and wrong-version evidence.

Without the required current agreement, the proposed regimen cannot become active through this route, and dependent medication-change instruction/execution remains blocked. L1 may pursue administrative status; clinician-to-clinician work follows O-005/O-029. MODIFIES creates a new proposal; DECLINES, NO_RESPONSE, UNKNOWN, and REVOKED retain their truthful outcomes. Timeout never grants permission.

Agreement still does not create the final lawful order, recipient instruction, pharmacy execution, reported implementation, or service qualification.

Minimum tests: sharing recipient who is not an agreement authority; agreement authority who overlaps the sharing manifest; exact valid agreement with another share delivery still open; GUIDE prescriber is also the relevant PCP; multiple agreement authorities; office-staff receipt; silence; wrong provider/scope/version; stale agreement; partial/conditional agreement; MODIFIES; DECLINES; revocation; proposal changed after agreement; beneficiary refusal/self-change; and exhausted attempts.

Governance#

Program Operations sourced business boundaries#

These meanings constrain the prose inventory in Manual 18; they are not a new runtime, rule-version scheme or software implementation.

Existing task / decisionRequired meaningCurrent basisReview
PO-081; CC-E32; O-024A known already aligned move to an RCC with CMS approval absent and no compliant arrangement enters the public 60-day awareness-based period. Known Yes/Yes uses the ordinary route. Mixed cases have neither an express grace grant nor complete ordinary prerequisites; obtain the exact Agreement/CMS interpretation. Unknown facts are pursued, not changed to false.PMP §§2.4, 2.8.1, 2.12
PO-075A/077/078/081Participant transition permission and RCC Partner permission are separate. An unapproved RCC cannot itself furnish GUIDE services as an approved Partner during the Participant's transition period. Approval, executed arrangement/scope and actual service evidence are separate facts.PMP §1.4.2 and §2.12
PO-018/029/032/047 and other CMS submissionsPrepare current accepted data automatically where permitted; HDR and approved FHIR routes exist. An approved employee's data-custodian/portal capacity is not clinical authorship, consent authority or an institutional attestor. The actual interface, credentials, source attestations and release permissions must be established; a manual fallback does not justify another clinician.PMP §§2.5–2.7; O-058/O-PA-001
PO-022/026/045/051/106Preserve the exact staging interpretation or roster-clinician diagnosis/attestation product. Reuse the current attributable product without charging a second clinical event when copied into a form/report. A missing or clinically contradictory source returns to the proper clinical author.PMP §§2.6, 2.10–2.13; Exhibit 6; D-016/D-021
PO-073/074/078 and coverage commitments; D-027The designated Administrative Manager approves the Proxi business commitment from prepared terms/cost/capacity. That approval is not CMS approval, legal advice, clinical judgment or an inferred Participant signature. Clean cases do not enter the manager's queue.Leon's settled business-approval choice; D-012/D-027
PO-118/122Complete approved administrative evidence supports a deterministic closure/readiness check. Actual unfinished child services retain their owner; no generic final reviewer creates completion or service evidence. Required contacts and actual service remain separate from form/claim work.PMP §3.1; D-016/D-020/D-025; O-047

Assessment residence-visit and clinical-subject work rules#

These are semantic work requirements linked to D-028 and AS-E09/AS-E10, not a newly implemented workflow engine.

WorkRequired business logicAuthority/sourceReview
Residence-visit obligationUse verified tier/current residence to distinguish required in-person from permitted optional/remote delivery. Keep RFA's two-calendar-month visit expectation and PMP's initial 60-day staging-to-completion/PAAF deadline separate; current low-tier PAAF requirements still apply. A booking, modality preference or preliminary/final alignment result does not replace the applicable deadline or required visit.SRC-CMS-GUIDE-ASSESSMENT-HOME; Manual12 Task39; O-018/O-PA-001
Hybrid visit executionThe approved paid outsourced social worker/home-safety specialist is physically onsite for required/elected in-person work. Software prepares sources, scheduling and observation prompts. One appropriately scoped Proxi clinician joins through permitted telehealth for the actual clinical act; reuse existing clinical contributions once. Nonclinical observations do not become clinical findings, and remote PR presence does not become onsite presence.D-028; Manual12 Tasks40–42; AS-E09; O-039/O-PA-001
Failure and returnMissing approval/qualification, missed presence, changed residence, failed connection or clinically inadequate observations keep only the affected work open. Use a qualified approved backup and real due window, preserve safeguards and independent work, and do not claim completion from scheduling/attempt. Actual response/retry and contracted fee/travel require their approved facts, not guessed numbers.AS-E09; X-008/X-014/X-015; O-039
Clinical subject and locationIdentify subject and exact licensed act before authority matching. Caregiver reporting about the beneficiary uses beneficiary clinical location; the caregiver's own licensed care uses caregiver location and applicable provider-location rules. Ordinary nonclinical support needs no invented clinical signoff.AS-E10; HHS licensure sources; Manual02; Manuals12/03
Paid work and completionContracted GUIDE home work is Proxi-paid labor, not excluded outside/customer work. Keep actual onsite time/fee/travel separate from PR L2; preserve the shared clinical envelope and count actual contributions once. Whole-plan completion and current human release require their actual approved acts; a job title or source packet is not permission.D-012/D-016/D-021/D-028; O-003/O-014/O-021/O-039/O-PA-001

Ongoing Monitoring and Support work boundaries#

These are semantic procedure requirements, not a new care engine or approved runtime rule.

D-032 selects the accepted primary PR navigator's first family meeting during initial assessment/planning, inside useful existing work. Keep logistical notice, actual human introduction, underlying furnished support/contact, alignment and payment separate. Count actual parent minutes once; do not delay a medical-only/urgent act, duplicate the introduction after final alignment or treat greeting alone as qualified contact. Actual assignment/coverage/mode evidence remains O-053/O-063/O-064.

WorkRequired business meaningBasisReview
Public contact minimum and Proxi designIndividual navigator, purposes, tier cadence and allowed live modality are public requirements; SMS does not count. Proxi's useful-result/record design is separate from source wording. O-063/O-064/O-065 remain explicit acceptance dependencies; monthly service/payment is O-009/O-047, not duration or contact alone.SRC-CMS-GUIDE-ONGOING; OM-E01; Manual13
Preparation and paid actPrepare attributed current/stale/conflicting/unknown facts, promises and exact questions first. Pay actual Proxi L1/L2/clinician/contractor work; no free Participant staff. Assignment acceptance and note finalization stay software-led with their actual paid acts. One contact's topic allocations and documentation are counted once.D-012/D-016/D-021; OM-E02/06
Reach recoveryFailed access uses the actual administrative recovery; authenticated refusal is not unreachability. Repeated nonresponse alone does not trigger L2, clinical, welfare or police work. Each named human act needs its own factual entry.O-055/O-050/O-013; OM-E03
Clinical subject and reuseIdentify recipient/location/act and exact authority, not just caller or clinical keyword. No default RN or L2 stop. Reuse an applicable current scoped professional result; new protected work goes to its exact professional. Emergency handoff need not buy a Proxi clinician before a direct external response.AS-E10; HHS licensure sources; OM-E04/06
Release and promisesPrepared/internal work is not external V1 release. Receiving class returns actual approved release execution and result evidence. D-007 community referral release uses its real L2/lead act once. A promise completes only its exact return, not a send, assignment or acknowledgement; no added status-only call.D-007; O-014/O-021/O-030; OM-E05/06
Daily Proxi and workloadDaily reports/pulse/disagreement/silence remain attributed input, not reassurance or service. Complete current population and approved cadence evidence support a zero-review no-gap workload result; missing facts/gaps use the real job and return. Portfolio repair is not beneficiary service credit.D-023/O-061; O-063/O-064; OM-E02/07

Caregiver training and support work boundaries#

Existing workRequired business meaningBasisReview
CG07–CG18 provider/menuOffer the nine-topic training program with actual caregiver choice and permitted care-team/reimbursed-provider route. Actual topics not addressed/declined remain explicit; do not infer AI-only approval or force nine paid appointments.RFA §8.2.1/8.3.1; D-019; O-036/O-PA-001
CG03/CG05/CG25Clear direct confirmation/choice and connected request/initiation are software-plus-AI paths, with only actual human exceptions. CG25 does not furnish CG26; Access first-answer time and substantive support are counted once in their real work.D-016/D-021; Manual 16; RFA §8.3.4
Application and safe stopOne competent paid human checks intended use and actual misunderstanding; verbal plan-back is ordinary, safe voluntary simulation/show-me conditional. No quiz, clinical whole-course signature, forced patient act or 20-minute stop. A clinical boundary is the actual licensed act, not a physical/personalized keyword.CG-E02/03/05; D-019; AHRQTeach-Back; O-036
Protected returnIdentify reporter/actual subject/location and exact professional scope. Caregiver-own care uses caregiver location; beneficiary care reported by caregiver uses beneficiary location. Reuse current attributable instructions; new protected assessment/instruction remains actual professional work.AS-E10/CG-E05; HHS sources; D-015/D-016/D-021
Delivery/application/use/paymentKeep permitted delivery, D-019 application, natural later usefulness and monthly qualification separate. A real non-success/declined result neither erases delivered care nor authorizes a claim; later benefit cannot invent past delivery.CG-E02/06; D-020; O-036/O-047
Paid versus free groupContracted training/facilitation/clinical/access work is Proxi cost. A verified free community support group is the distinct §8.3.3 route. Count actual facilitator time/fee once with transparent attendee allocation, not full time multiplied by audience. Quiet group participation is allowed; individual skills evidence is separate.CG-E01/04; D-012/D-016; RFA8.3.3
Natural usefulness returnCarry intended action to the next genuine caregiver interaction; record tried/helped/not-tried/unknown/correction and actual need. No stand-alone quality/billing-filler contact.CG-E06; D-023; X-016/X-017
  • Rule changes require version increments and named approval.
  • Prior versions and every fact event remain replayable.
  • A rule-gap event cannot be handled by allowing an LLM to improvise.
  • Emergency and clinical rules require clinical approval before activation.
  • Privacy/release rules require privacy/compliance approval.
  • Billability rules require compliance and billing approval.
  • Changes to executed-PA-dependent assumptions remain blocked until cross-checked against the participant's actual agreement.
  • Structural or guard-path validation does not prove clocks, tasks, retries, communications, evidence, closure, regulatory approval, or operational activation.

Access29 semantic reconciliation#

This map refines the existing 24/7 business interpretation without introducing machine rules, new numeric rule IDs, timers or software care implementation.

  1. Ready to operate is more than ready to answer. Each on-duty/off-duty interval needs its accepted performer/capacity/scope and actual paid coverage/backup. Public third-party permission is expressly off-duty; D-026's desired all-hour arrangement still needs O-001/O-PA-001 acceptance. Tasks5/21-23 mandatory sharing/release/receipt/acceptance/failure route must operate before the selected third-party helpline launches. A permanent held packet is not compliance. Independent emergency-safe work continues.
  2. Prepare the actual protected act. Separate caller, reporter, beneficiary and actual clinical recipient. Subject/current location/act and applicable provider-location authority are checked before each licensed act or callback, independently for both subjects in a mixed call. No nursing title, source keyword or generic RN gateway supplies clinical authority.
  3. Count only the result that occurred. Failed pickup/reconnect/transfer is non-success, not completion evidence. Human answer, acceptance, disposition/support, communication, sharing, callback, receiving service and payment remain different. Approved route/response policy or the authorized professional determines clinical waiting; L1/L2 never infer safe morning delay. A factual administrative callback uses L1 when permitted; navigator support or clinical work uses its actual required performer.
  4. Preserve mandatory records without invented release authority. Human-only/manual-source documentation survives declined AI. Each actual performer verifies only their own work. Off-duty public sharing, accepted-daytime Proxi all-call continuity and direct care-team records use their correct route. O-008/O-001/O-PA-001 holds unsupported release; an actual approved class-specific paid release and matched receiving acceptance precede any claimed sharing result. No phantom privacy/program worker or free Participant releaser.
  5. Reuse, do not bless or bypass. Only authoritative current scoped applicability permits faithful reuse with0 new clinician minutes. New symptom/conflict/subject/location/use/question, expired/conditional guidance or due required professional review opens the exact act. AI/L1/L2 never decide clinical equivalence or sufficiency.
  6. Availability and service labor are different denominators. Task1's paid PH pool carries availability and embedded L1/lead work once; actual L2/clinical/contracted service and selected availability/portfolio setup are separately paid. CG26 and other receiving-service events are not rebilled as Access labor. An outside endpoint's own act differs from a Proxi-paid GUIDE contractor. Qualification and payment remain separate from care completion; infrastructure alone is not a furnished monthly service.

Detecting cases: AC-E01..06 and all29 literal source links, with current/unknown/conflicting/duplicated/late facts, clinical subject/location changes, unavailable receiver/attestor, human-only recording, shared events and truthful non-success. Clinical/Participant/field approval remains open.

Referral57 semantic reconciliation#

This is the meaning of the reviewed work, not a new care engine, machine schema, timer or numeric rule catalogue.

  • Exact offering: one service seeker/recipient/current need, named organization/programme/offering, geography and as-of time. Corroborated identity may match a current record; otherwise retain observed candidate/conflict without force-merging or dropping. Current source, hard requirement, preference, operating/inquiry/application/opening, criteria/cost/waitlist and unknowns remain different facts.
  • Actual navigator versus preparation: software/AI may prepare current facts/options and capture a clear person choice with0 new L2. Section6.3 names navigator referral/connection for assessed HRSN resources. Actual ordinary referral initiation and D-007 assigned-L2/approved-lead release are paid and may share the existing1/1/2 event; service content and a release click are different evidence. Resource-only/self-referral is not that same act or automatic qualification.
  • Purpose determines class: owner/data class, recipient/purpose/content/channel, applicable approved basis or required authorization, restrictions/revocation, actual class-specific release, execution and matched receipt. No-PHI general information has no PHI release; ordinary nonclinical referral uses D-007; other HCBS coordination/service-list/clinical/special-data content retains its own O-008/O-021/actual matrix. Corrected/re-sent/changed-destination disclosures require their actual new release event; no blanket D-007 or blanket blocked person-specific work.
  • Four returns: local actual referral milestone/closure, actual furnished Proxi GUIDE act/content/result, later usefulness under O-062, and monthly qualification/payment O-009/O-025/O-047 remain separate. Actual first furnished/used service is Proxi's O-022 start design, not CMS's only connection definition. A real Proxi service may coexist with outside denial/waitlist; inventory, preparation, L1 pursuit, a release click or outside start alone does not establish a new furnished/payment service.
  • Programme and organization authority: §6.1 supports direct, written local AAA/TitleVI assistance or both. Actual official counterpart, terms/paid assistance, entity/signature, Partner acceptance where required, tested operation and assistance return are evidenced. D-027 company business approval differs from O-066 actual company signer and any truly retained Participant act O-PA-001. Current unchanged accepted terms need no new approval; signed paper alone is not actual assistance or a functioning route.
  • HCBS predicate and review: §6.2 applies only if eligible AND currently receiving state Medicaid HCBS. Preserve actual programme/manager/source/effective authority and genuine contact/attempt versus response/acceptance. It does not guarantee cooperation or live L2. Standard information, source ingestion, clear summaries/approved nonclinical deltas and factual action tracking can be digital; actual substantive/relationship work has the original conditional/shared minutes. G52/53 under O-023 preserves actual asynchronous/substantive joint-review/finding acceptance; candidate comparison is not programme eligibility, clinical equivalence, payment duplication or a stopped service.
  • Actual clinical subject: every protected question uses actual clinical recipient/current location/act plus applicable provider-location authority, separately from reporter/caller and independently for dual subjects. No PR clinical or default RN/L2 gateway. Current authoritative scoped answers are reused without blessing; new symptom/conflict/location/question or due professional review re-enters that exact act. Independent emergency-safe work is not delayed for a packet.
  • Time and jobs once: one manual search/intake batch13minutes, one HCBS administrative0/5/13 episode, one actual shared human interaction and exact actual releases—not one charge per candidate/row/status. Selected portfolio priority decisions27/35 are paid Proxi design, not CMS-mandated human reviews. Direct current organization source/electronic recheck can be0 staff; actual manual work keeps its stated event/batch range. Outside own programme acts differ from contracted GUIDE assistance/interpretation/provider fees, which are Proxi cost. Real L1/L2 lead, technical, business, Medicaid, Billing, Legal or actual professional work replaces generic owners.

Detecting cases RF-E01..08 below the shared edge register, all57 exact source links and the independent reader cases cover unknown/stale/conflicting/duplicated/late facts, no-match, mixed owners/classes, release correction, true first use, outside nonresponse, signatures, data versus joint review, exact authority and shared labour. None is field/CMS/clinical approval.

Enhanced106 semantic reconciliation#

This describes the business acts, not a new engine, machine schema, state/version or timer.

  • Required floor versus extra: each106 label has a named baseline interface and either a distinct candidate additional result or an explicit no-extra baseline-only result. No optional selection gates required GUIDE work, SV07 accessibility or AC02 actual human access. One episode/content/time is counted once; an extra label is not an extra contact/service or payment record.
  • Defined digital versus protected result: BD05 collects nonclinical practical facts, LC04 matches an approved taxonomy to a direct choice, AC01 records attributed usual observations/general education, and AC09 compares reports. None determines cause, safety, clinical stability, individualized warnings or clinical baseline. Protected results are separately authored. Selected WN09 is an actual D-019 L2 safe rehearsal/application; digital preparation is not its completion.
  • Real paid act: D-012 supplies in-scope paid work. O-052 chooses and funds actual additional Proxi-furnished professional care versus honest coordination-only; no free Participant clinician/navigator/releaser or unaccepted contractor. One actual professional is selected for the exact act, subject/location/provider authority and modality; no universal RN/L2/CMO queue.
  • Preparation without substitution: source/identity/as-of/unknowns and the exact question precede human judgment. Current products can be reused only when authoritatively applicable; new symptoms/conflicts/location/question or due work re-enters. Clinical/therapy/pharmacy/legal/safety components keep distinct authors and returns; a general checklist does not close them.
  • Companion and safety: D-023 input/support/routing is not monitoring, diagnosis, human access, clinical response, completion or payment. An emergency-safe route never waits for a perfect packet or optional package; actual current-event/disclosure/recipient acceptance remains evidenced. Failed connection stays unfinished, never AI safe waiting or public-safety command.
  • Permission and fulfillment: classify actual content/purpose/recipient/owner/basis/restrictions before outbound PHI; D-007 applies only to its ordinary community class. A release, appointment or outside acceptance is not furnished specialty care. Person-facing intended use and later usefulness remain separate from actual service and monthly qualification.
  • Cost and continuation: extra occurrence/minutes/fees/travel/availability are O-052, not multiplied task counts or borrowed annual clinical pools. Apply base SOP due times/retries/backup and accepted extra cadence only. Preserve declined/deferred/unavailable/not-tried/unknown, pending return and independent work; do not endlessly contact for proof.

Detecting cases ENH-E01..15 and the106 source/helper links test missing/stale/conflicting/duplicated/late facts, decline, clinical subject/scope, source/population fit, physical versus digital branches, unpaid-contractor assumptions, emergency failure and actual distinct results. No field, clinical, legal, billing or Participant approval is inferred.

Service-offer interpretation#

Clinical authorship, lawful disclosure basis/restrictions, class-rule authorization, physical transmission and provider agreement are separate acts. D-033 selects automatic approved-rule sending of only the two routine provider classes, with no extra per-packet OK; any genuinely required human review still occurs. D-007's ordinary community-referral check and other classes retain their own conditions. O-008/O-014/O-021/O-030 retain actual class/authority acceptance; due/new/conflicting clinical work remains required. The treatment minimum-necessary exception does not waive other restrictions or Proxi data minimization. This changes the narrow company procedure, not runtime rule implementation or unconfirmed handling authority.

D-031 selects Philippine L1 only for manual transport of already-approved coordination provider packets and clinician-approved recommendations to authorized PCP/specialist when automated transmission is unavailable. Actual permission and required human release precede sending; clinical authorship, provider agreement, patient orders, O-014 Care Plan sending and D-007 community-referral release are not transferred. A sender choice cannot close those authority questions or create new service credit.

  • D-012 settles the complete non-respite base, not an optional clinical/navigator/customer-staffing menu. Actual paid Proxi/contracted work is separate from household choice and independent outside care.
  • Better preparation, useful combined contacts, practical barrier resolution and truthful closed-loop return improve required delivery; an extra label never gates or resells those obligations. GUIDE cost-sharing restrictions remain separate from company contract pricing.
  • Recommendations under O-052 are not activation. Actual D-027 business scope, protected professional approval, accepted payer/provider/area/availability/backup and O-066 signing precede a promise. No numeric score, source prestige or review convergence grants authority.
  • Software/AI prepares and executes only approved rule-bound work; Proxi's actual paid authorized professionals perform clinical/legal/other protected judgment. Neither generic Programme/Privacy/Quality/Data/Compliance actors nor free Participant labor may be introduced by an offer or Companion route.
  • Direct furnished care, independent outside care and coordination-only have different evidence. A proposal, referral, appointment, dose reminder or routed request is not actual professional delivery or proven clinical benefit.
  • Candidate coaching, preparedness and activity follow-through need a distinct added result beyond already-owed work; new cadence/minutes/fees cannot borrow the baseline budget. Person choice and decline/non-success/withdrawal remain explicit; baseline safety/access and due clinical work continue.

Manual20/24, O-052/O-053/O-PA-001 and OFF-E01..08 define these business checks. They are not a new engine/schema, clinical protocol, permission or approved price.

Workload planning interpretation#

This is a semantic accounting check, not a new workflow engine or clinical routing rule.

  • Actual work once: model real occasion/reach/frequency and additional human contribution, not card counts. Shared contact/preparation/documentation is counted once; owning clinical event differs from entry channel. Unasked, attempted, pending and failed work does not become a completed service.
  • Paid capacity: D-029 pays $22 per scheduled PR hour. Retain160 monthly paid hours and provisional70% productive utilization; divide active demand by usable capacity. PH coverage separately declares its contracted2,080-hour annual convention, shrinkage/reserve/lead and actual seat/concurrency scope.
  • Learning/turnover: identify hires, paid learner/trainer/handover/overlap hours and inclusion in utilization. Count once; an included training budget is not a second payroll charge. Lost vacancy capacity differs from paid overlap.
  • Protected contribution: no automatic RN/L2/CMO approval. The actual clinical subject/location/scope/act and funded accepting professional determine required contributions. Current valid products may be reused, not new/due work waived.
  • Horizon and cohort: initial assessment, actual first-horizon annual assessment, final alignment confirmation and payment months are different clocks. Each cost pool uses its actual cohort, multiplicity and variable/step drivers; legitimately shared versus Participant-specific pools need not have identical numeric divisors.
  • Unknown is not free: quote/payout unit, receiving availability, field/travel, programme job mix, physician director if applicable, release-class work and activated extras remain explicit. Provisional workload is neither approved price nor proof of answerability; care is never limited to estimated minutes.

Manual22/D-029/O-039/O-045/O-052/O-054/O-060 and WL-E01..13 carry the inputs and detecting cases. Owning service SOPs retain authority, due windows, communications, failure and completion.